CHEIF ADMISTRATOR OFFICer (CAO) MENTORSHIP

Strong CAOs make strong communities. We offer one-on-one mentorship to new or transitioning CAOs, helping them navigate challenges, build leadership capacity, and strengthen relationships with Council and staff. Our goal is to set CAOs up for success, and communities up for confidence in their leadership.  Everyone needs mentorship, especially CAO’s.

Police Services Review

Municipalities and First Nations are being encouraged to review their current Policing Model to determine if the Model currently being delivered meets tomorrows needs.  CSG have a breath and depth of experience in enhancing police accountability, transparency, and community trust through policing model reviews and Organizational change.

CIVILITY TRAINING

Effective Councils rely on respectful dialogue and professional conduct. Our civility training equips elected officials with tools and strategies to work together productively, manage conflict, and maintain the trust of the community they serve. In addition, all Council require orientation to learn about the immense responsibilities – legal, fiduciary, and moral – they face on a daily basis. We focus on real scenarios and practical approaches that foster healthy and best-in-class governance.

Lobby & Advocacy Support

Navigating government relations requires expertise and strategy. We support First Nations and Municipalities in advancing local interests through ethical, effective lobbying and advocacy. From message development to relationship building, our team helps Councils communicate priorities and secure the support their communities need.

ARBITRATION

CSG provides a private, impartial process for resolving disputes, where a neutral arbitrator reviews the evidence and arguments from both parties with the outcome of enhanced organizational resilience and stronger working relationships. We offer a faster and a more cost-effective and confidential alternative to traditional litigation.  

FINANCIAL FRAMEWORK DEVELOPMENT & REVIEWS

Finances are the cornerstone of First Nations and Municipalities.  CSG can review and suggest opportunities for improvement.  A well-thought out framework of fiscal principles, practices and policies provides a solid financial base on which to innovate, operate, sustain and thrive.

EMERGENCY MANAGEMENT PLANS AND REVIEWS

In today’s unpredictable world, communities face increasing threats from both natural and human-made disasters. Being prepared isn’t optional—it’s essential.  An Emergency Management Plan (EMP) is a strategic blueprint that guides communities through disruption, ensuring safety, coordination, and resilience when it matters most.  CSG brings certified expertise and hands-on experience in emergency and disaster management including  reviews and proposed changes that will ensure the plan is comprehensive, actionable, and adaptable.

STRATEGIC VISIONING

Clear vision sets the course for success. We facilitate strategic visioning sessions with Chief and Councils, Municipal Mayor and Councils, Corporations and senior leadership teams to define priorities, articulate goals, and build a shared roadmap for the future. Our process ensures alignment, accountability, and community-focused outcomes.

ATIA MANAGMENT (FORMERLY FOIP)

Access To Information Act (ATIA) is a core municipal responsibility. CSG offers tailored ATIA management support — from policy development and staff training to guidance on complex access requests and privacy impact assessments — helping municipalities navigate this important area with confidence, while ensuring that the public’s “right to know” is maintained.

INTERIM CHIEF ADMINISTRATIVE OFFICER (CAO) PERSONNEL

When a community faces leadership transitions, continuity matters. We provide experienced Interim Chief Administrative Officer services who bring stability, maintain operations, and support Council until permanent leadership is in place. Our experts ensure seamless handovers and uphold high governance standards during times of change.

INTEGRITY REVIEWS

Public trust is essential. CSG provides objective integrity and performance reviews that assess municipal operations, staff, decision-making processes, and governance practices. These reviews help strengthen transparency, accountability, efficiency and confidence in municipal leadership.

MGA TRAINING

We deliver training programs that meet the Municipal Government Act (MGA) requirements for elected officials and administrators. From Council roles and responsibilities to code of conduct and financial oversight, our practical workshops help build strong, informed leadership.

PROCUREMENT REVIEWS & POLICY DEVELOPMENT

Sound procurement practices protect First Nations, Municipalities, Not-For-Profit and beneficaries, alike.  In fact, following best practices and legislation is the law.  We assist with the development and updating of procurement policies and procedures, ensuring they comply with legislation, compliance, risk management, and reflect industry best practices. Our team also supports staff training to build internal capacity for fair and effective procurement.

LEVELS OF SERVICE REVIEWS

We work with Councils of First Nations, Municipalities, Administration and Private Sector to evaluate the number of services offered, how services are delivered and at what level, and whether they meet expectations and budget realities. Our Level of Service Reviews help identify efficiencies, clarify service standards, and support evidence-based decisions about funding, resourcing, and priorities.

RECORDS MANAGEMENT POLICY DEVELOPMENT & REVIEWS

Good governance relies on reliable records. We help First Nations and Municipalities modernize or establish clear records management policies that align with best practices, ATIA and other legislation. From retention schedules to digital solutions, we provide guidance to protect information and support smooth operations.

PROVINCIALLY APPOINTED MUNICIPAL INSPECTIONS

As an approved Province of Alberta provider, CSG conducts Municipal Inspections on behalf of the Province. Our experienced team delivers thorough, fair, and objective reviews that identify governance or operational concerns, recommend corrective action, and help restore public confidence where needed.

MUNICIPAL REQUEST FOR INSPECTIONS

Sometimes municipalities need a proactive check-up. We provide objective Organizational Audits that review structures, policies, and practices to identify inefficiencies or governance gaps before they become issues. Our practical recommendations help strengthen operations and governance capacity.

Official Administrator Personnel

An approved Province of Alberta provider CSG has experienced and qualified personnel that can be assigned as Official Administrators that oversee municipal decision-making as required by the Province of Alberta.

GENERAL POLICY REVIEWS OF ALL SERVICES

CSG helps First Nations and Municipalities keep their policies and governance frameworks current, compliant, and effective. Our team conducts comprehensive reviews, identifies gaps or redundancies, and provides practical recommendations that align with legislation and community priorities. The result: governance and policies that are clear, defensible, and easy to implement.

OUR GOAL

Delivering Positive Results by utilizing current Strategies, Relationships and Experience

Get In Touch

HEAD OFFICE-CHESTERMERE, AB

PH:1.780.679.8857